Refund policy

GENERAL TERMS

• Your may return your purchase within 30-days, no questions asked.
• We will refund the entire cost of the item(s).
• We're sorry, but we cannot accept returns on personalized items.
• Your return payment will be processed within 3-5 business days and returned via the payment method you paid with.
• Shipping and handling charges are NOT refundable, unless there is a manufacturing defect. See below.

HOW TO PROCESS YOUR RETURN

Contact our Customer Service Team to process a return. They will assign a Return Merchandise Authorization (RMA) number and facilitate you through the process.

Ways to Contact:

Phone: 1 (888) 624-5455
(Mon-Fri 8am-7pm CST and Sat 10am-7pm CST)

Email: contact@artofentertainment.com

or fill out the Contact Us Form and include the following information:
Order #:
Name:
Email:
Phone #:
What You Are Returning:
Prefer Packing Slip via Email or Mailed: 

RETURN SHIPPING

Typically, shipping and handling charges are NOT refundable.

If the product has manufacturing defects, we will gladly replace the item and cover all shipping costs. 

• If the product you received was damaged during shipping please do not discard the product or packaging.
• All returned goods must be shipped prepaid and insured.
•  Send returns to: 
  ART OF ENTERTAINMENT
  2101 SOUTH HIGHWAY 61
  LAKE CITY, MN 55041