RETURNS / REFUNDS / EXCHANGES POLICY
General Terms
- Your may return your purchase within 30-days, no questions asked.
- We will refund the entire cost of the item(s).
- We're sorry, but we cannot accept returns on personalized items.
- Your return payment will be processed within 3-5 business days and returned via the payment method you paid with.
- Shipping and handling charges are NOT refundable, unless there is a manufacturing defect. See below.
How to Process Your Return
Contact our Customer Service Team to process a return. They will assign a Return Merchandise Authorization (RMA) number and facilitate you through the process.
Ways to Contact:
Phone: 1 (888) 624-5455
(Mon-Fri 8am-8pm CST and Sat 8am-5pm CST)
Email: contact@artofentertainment.com
or fill out the Contact Us Form and include the following information:
Order #:
Name:
Email:
Phone #:
What You Are Returning:
Prefer Packing Slip via Email or Mailed:
Return Shipping
Typically, shipping and handling charges are NOT refundable.
If the product has manufacturing defects, we will gladly replace the item and cover all shipping costs.
- If the product you received was damaged during shipping please do not discard the product or packaging.
- All returned goods must be shipped prepaid and insured.
-
Send returns to:
ART OF ENTERTAINMENT
2101 SOUTH HIGHWAY 61
LAKE CITY, MN 55041