Authorized Entertainment Art Superstore

RETURNS / REFUNDS / EXCHANGES POLICY

General Terms

  • Your may return your purchase within 30-days, no questions asked.
  • We will refund the entire cost of the item(s).
  • We're sorry, but we cannot accept returns on personalized items.
  • Your return payment will be processed within 3-5 business days and returned via the payment method you paid with.
  • Shipping and handling charges are NOT refundable, unless there is a manufacturing defect. See below.


How to Process Your Return

Contact our Customer Service Team to process a return. They will assign a Return Merchandise Authorization (RMA) number and facilitate you through the process.

Ways to Contact:

Phone: 1 (888) 624-5455
(Mon-Fri 8am-7pm CST and Sat 10am-7pm CST)

Email: contact@artofentertainment.com

or fill out the Contact Us Form and include the following information:
Order #:
Name:
Email:
Phone #:
What You Are Returning:
Prefer Packing Slip via Email or Mailed: 


Return Shipping

Typically, shipping and handling charges are NOT refundable.

If the product has manufacturing defects, we will gladly replace the item and cover all shipping costs. 

  • If the product you received was damaged during shipping please do not discard the product or packaging.
  • All returned goods must be shipped prepaid and insured.
  • Send returns to: 
    ART OF ENTERTAINMENT
    2101 SOUTH HIGHWAY 61
    LAKE CITY, MN 55041